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How we automated staff management and asset management in a leading hospital using assistplus RTLS

CLIENT
Confidential
SERVICES
assistplus RTLS
INDUSTRY
Healthcare
LOCATION
India
Key Highlights

  • Location monitoring and tracking activities of hospital staff

  • Keep track of the position and movement paths of equipment inside hospital premises

  • Labelling of allowed and restricted zones for staff, and receive instant alerts if anyone enters a no-entry zone

  • Generation of detailed reports on time spent by doctors and staff with patients

  • Analyse equipment utilisation and plan accordingly

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Client
Overview

With more than 100,000 patients each year, our client’s hospital is one of the busiest in the city and also one of the best hospitals in India and has won many awards and recognitions over the years for their outstanding medical treatments and care provided to the patients.

Problem
Statement

As patient volume started increasing, it was becoming harder for the management to keep track of the staff and patients’ location. Information was incorrect about 20% of the time which meant that staff didn’t know the exact location of 50 to 60 of the daily patients. Without an efficient, reliable way to keep track of patients’ location, the hospital was facing long wait times and a high percentage of patients leaving without treatment. Staff time was wasted, too, as the staff made numerous phone calls and canvassed rooms to locate the patients.
Solution Requirements


  • Monitor the staff and their activities inside/outside the hospital premises in real-time

  • Automate staff attendance without any manual action

  • Track the location of various assets automatically

  • Analyze the asset utilization and plan resource allocations accordingly

Our
Solution

By using assistplus, our IoT based location and live analytics solution, there was minimum infrastructure required and along with a quick deployment timeline in the hospital. Bluetooth low energy (BLE) smart ID cards were provided to hospital doctors, staff, and BLE smart tags to the assets that had to be monitored. Smart sensors called CloudSense were installed at specific locations at the hospital. BLE signals transmitted from these smart ID cards and tags were captured by CloudSense devices and sent to the assistplus cloud in real-time. A powerful and interactive dashboard was provided to the hospital administrators for monitoring the staff & assets whereabouts, real-time tracking, analytical reports, and finally also to monitor the time spent by staff at specific locations.

With implementing assistplus, the client was able to automate their staff and asset management and also significantly reduced patient wait times.
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